You are in safe hands.

We empower our customers around the world to do their best work— earning and
keeping your trust is at the heart of it. Get the latest information on the security,
privacy, reliability, and compliance of our products and services.


Security is built into the fabric of our products, infrastructure and processes. Your data is always
safeguarded and protected with the 256-bit encryption in transit and at rest. We shall soon be providing
more administrative controls to you to enforce organization-wide protection like 2FA, SSO, SAML etc.

Operations and best practices

We approach security holistically based on industry best practices. Security is integrated into every phase of development lifecycle to ensure that our code, products and customers remain protected. We follow industry standards in operational practices.

Platform and network security

We host our platform and your data on ISO 27001 certified data centers that provide SOC2 Type 1, 2, and 3 reports, physical safeguards, redundant networking and power, and 24x7 physical security. In case of an incident, we strive to resolve the issue quickly and keep you informed.


Our platform and your data are hosted on Microsoft Azure. Our cloud infrastructure maintain high level of availability with built-in redundancy and power backups. Access to data centers is strictly controlled with comprehensive security measures by our data center hosting partners.

Our partners/providers

  • Azure
  • Google
  • AWS


We take privacy of your and your subjects’ data very seriously. We do not own your data, nor do we sell it to
others or use it for advertising. Whether you are a paid customer of not, your data privacy is our responsibility
and we are committed to prevent it from unauthorised access with industry best-practices.

Privacy principles

Privacy is by design at DocuX. We know that if someone does not trust DocuX, they won’t use it. We aim to build this trust through transparency and controls we give you around providing, modifying, accessing, or revoking personal data.

Your business data privacy

We know your data is critical to the success of your business. We are transparent about where and how we store your data. We also enable you to manage or remove the same.

Your personal data privacy

Maintaining your data privacy is of utmost importance to us. We have designed our product and practices to give you total control over it.

Law enforcement

We provide customer information to the government and law enforcement agencies only when we reasonably believe that there’s a legal requirement and obligation to do so. In most cases, we keep you informed ahead of such disclosure.

Privacy and local regulations

We comply with local data protection regulations in your country. Our platform and our service providers comply with GDPR, CCPA, and LGPD regulations.

DocuX and its partners are

  • GDPR Compliance
  • CCPA Compliance
  • LGPD Compliance
  • PDPA Compliance


DocuX is designed and built from scratch with best-in-class technologies and hosted on Microsoft Azure for high
performance and availability. You can scale your business and operations confidently and securely without any limits.

Our cloud infrastructure

Our platform is hosted on Microsoft Azure. We leverage their elastic scale, redundancy, and robust infrastructure to reduce latency, maintain reliability, and scale.

SLAs and real-time status

We are currently working on making the real-time status available to all our users. We will also offer financially-backed SLA with our Enterprise plans.

Platform performance

We have built DocuX from scratch for high performance and scale. We will continue to look for ways to improve the product performance to match your growing needs.

Product and data safeguards

Our Business Continuity and Disaster Recovery programs ensure that impact to our customers is minimized in the event of a disruption to our operations. Our platform performs automatic backup of our application and data.

Quality control

We have built quality control aspects into our development lifecycle. We also follow industry-standard quality control mechanisms, such as staging environments, internal dogfooding, to proactively identify issues.


We have designed a compliance program to help meet your compliance requirements. We are
undergoing independent third-party audits and certifications for security, privacy, and compliance
controls. We host your data on ISO 27001 certified data centers that provide SOC2 Type 1, 2, and 3 reports.

Currently undergoing


SOC 2 – Type 1

SOC 2 (System and Organization Controls) focuses on non-financial reporting controls as they relate to security, availability, and confidentiality of a cloud service.

Built for everyone and every use case

DocuX is fluid. It’ll meet your needs, whatever your team size and use case may be.

Enterprises People


DocuX is your one-stop, end-to-end digital transformation solution with highest security, controls, and compliances.

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Startups and SMBs

Startups and SMBs

Best-in-class document and contract lifecycle features that propel your business forward and evolve as you grow.

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Individuals and Freelancers

Individuals and Freelancers

Get organized. Stay in control of your personal and business documents, manage contracts and work on the go.

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