We approach security holistically based on industry best practices. Security is integrated into every phase of development lifecycle to ensure that our code, products and customers remain protected. We follow industry standards in operational practices.
We host our platform and your data on ISO 27001 certified data centers that provide SOC2 Type 1, 2, and 3 reports, physical safeguards, redundant networking and power, and 24x7 physical security. In case of an incident, we strive to resolve the issue quickly and keep you informed.
Our platform and your data are hosted on Microsoft Azure. Our cloud infrastructure maintain high level of availability with built-in redundancy and power backups. Access to data centers is strictly controlled with comprehensive security measures by our data center hosting partners.
Privacy is by design at DocuX. We know that if someone does not trust DocuX, they won’t use it. We aim to build this trust through transparency and controls we give you around providing, modifying, accessing, or revoking personal data.
We know your data is critical to the success of your business. We are transparent about where and how we store your data. We also enable you to manage or remove the same.
Maintaining your data privacy is of utmost importance to us. We have designed our product and practices to give you total control over it.
We provide customer information to the government and law enforcement agencies only when we reasonably believe that there’s a legal requirement and obligation to do so. In most cases, we keep you informed ahead of such disclosure.
We comply with local data protection regulations in your country. Our platform and our service providers comply with GDPR, CCPA, and LGPD regulations.
Our platform is hosted on Microsoft Azure. We leverage their elastic scale, redundancy, and robust infrastructure to reduce latency, maintain reliability, and scale.
We are currently working on making the real-time status available to all our users. We will also offer financially-backed SLA with our Enterprise plans.
We have built DocuX from scratch for high performance and scale. We will continue to look for ways to improve the product performance to match your growing needs.
Our Business Continuity and Disaster Recovery programs ensure that impact to our customers is minimized in the event of a disruption to our operations. Our platform performs automatic backup of our application and data.
We have built quality control aspects into our development lifecycle. We also follow industry-standard quality control mechanisms, such as staging environments, internal dogfooding, to proactively identify issues.
Currently undergoing
SOC 2 (System and Organization Controls) focuses on non-financial reporting controls as they relate to security, availability, and confidentiality of a cloud service.
DocuX is your one-stop, end-to-end digital transformation solution with highest security, controls, and compliances.
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Best-in-class document and contract lifecycle features that propel your business forward and evolve as you grow.
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Get organized. Stay in control of your personal and business documents, manage contracts and work on the go.
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You can also email us at support@docux.ai
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