No fine prints. No complexity.
Nothing to hide.
Transparency and no-nonsense approach is in our DNA and it is reflected not only in our products
but also our business conduct. We are here to solve your problems, not add to it. Here are our
business terms, policies, processes and their legal nuances in the most simplistic way in one place.
- Terms of Service Governs your use of our website and products
- Privacy Policy How we collect, use and safeguard your data
- Cookie Notice To enhance your product and website experience
- Data Processing Addendum How we process your data in serving you
- Acceptable Use Policy Our expectations about use of product
- GDPR How we comply with GDPR regulations
- CCPA Notice How we comply with CCPA regulations
- Singapore PDPA How we comply with Singapore PDPA regulations
- Brazil LGPD How we comply with Brazil LGDP regulations
- List of Sub-processors Who help us serve you
- Takedown Policy Copyright and Trademark related stuff
- Terms of Service Governs your use of our website and products
- Privacy Policy How we collect, use and safeguard your data
- Cookie Notice To enhance your product and website experience
- Data Processing Addendum How we process your data in serving you
- Acceptable Use Policy Our expectations about use of product
- GDPR How we comply with GDPR regulations
- CCPA Notice How we comply with CCPA regulations
- Singapore PDPA How we comply with Singapore PDPA regulations
- Brazil LGPD How we comply with Brazil LGDP regulations
- List of Sub-processors Who help us serve you
- Takedown Policy Copyright and Trademark related stuff
We engage with Subprocessors to provide services to our customers. This includes both third-party and our affiliates. These Subprocessors may have access to customer data and may assist us with processing it. Before engaging with any third party Subprocessors, we perform due diligence and evaluate their systems and processes for adherence to our security, privacy and other policies and obligations. We execute a formal agreement requiring each such Subprocessor to maintain minimum acceptable security practices.
We will make updates to the Subprocessors list only via this page. You are encouraged to keep updated with any changes by frequently visiting this page. Besides this page, we may also provide you (without an obligation) a notification of any such change on the DocuX Services. You may object to a Subprocessor by submitting your objection on DocuX Services or by email to support@docux.ai with subject line “Subprocessor Objection” along with your name, your company’s name, name of the Subprocessor and grounds of objection.
Third party Subprocessors
Name | Nature of processing | Security and privacy information | Location |
|---|---|---|---|
Microsoft Azure | Infrastructure | USA | |
Amazon Web Services | Infrastructure, email | USA | |
Product Analytics, authentication | USA | ||
Stripe | Payment processor | USA | |
HubSpot | Marketing automation, CRM | USA | |
Zendesk | Customer support | USA | |
Zoom | Video conferencing and calling | USA |
Affiliates Subprocessors
Name | Services provided | Location |
|---|---|---|
FastScale Garage LLP | DocuX Services and support | India |
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Get in touch
You can also email us at support@docux.ai
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